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Company UEN: 53394610K
Registered in Singapore

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Our Policy for any
Products Purchase

Terms & Conditions

‘Products’ refers to any Physical Skincare Item purchased from joyceyeomakeup.com.

Refund & Return Policy
We take pride in the products and services we offer in this website, so your satisfaction is our highest priority.

Damages and issues
Please inspect your order upon received and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can help make it right.

Returns
All products cannot be returned or exchanged, even if they have not been opened from its packaging due to sanitary reasons.

Refunds
Partial/full refunds can only be issued for errors due to shipping, ordering, and processing which will be assessed on a case-by-case basis. Refunds can only be made via Paynow/Paylah/GooglePay.

Sale items
Only regular priced items can be refunded. Unfortunately, we are not able to refund for items on sale.